Cocheu, T. (1993). Making quality happen: How training can turn strategy into real improvement. Jossey-Bass.
Chicago-referens (17:e uppl.)Cocheu, Ted. Making Quality Happen: How Training Can Turn Strategy into Real Improvement. San Francisco: Jossey-Bass, 1993.
MLA-referens (9:e uppl.)Cocheu, Ted. Making Quality Happen: How Training Can Turn Strategy into Real Improvement. Jossey-Bass, 1993.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.