APA (7th ed.) Citation

Magrath, A. J. (1993). How to achieve zero-defect marketing. AMACOM.

Chicago Style (17th ed.) Citation

Magrath, Allan J. How to Achieve Zero-defect Marketing. New York: AMACOM, 1993.

MLA (9th ed.) Citation

Magrath, Allan J. How to Achieve Zero-defect Marketing. AMACOM, 1993.