Deming's 14 points applied to services

Deming's 14 points applied to services

Bibliografske podrobnosti
Glavni avtor: Rosander, Arlyn C.
Format: Knjiga
Jezik:English
Izdano: New York Dekker c1991.
Serija:Quality and reliability 25
Teme:
Deming, W. Edwards (William Edwards).
Service industries > Quality control.