Deming's 14 points applied to services

Deming's 14 points applied to services

Détails bibliographiques
Auteur principal: Rosander, Arlyn C.
Format: Livre
Langue:English
Publié: New York Dekker c1991.
Collection:Quality and reliability 25
Sujets:
Deming, W. Edwards (William Edwards).
Service industries > Quality control.