APA (7th ed.) Citation

Rosander, A. C. (1991). Deming's 14 points applied to services. Dekker.

Chicago Style (17th ed.) Citation

Rosander, Arlyn C. Deming's 14 Points Applied to Services. New York: Dekker, 1991.

MLA (9th ed.) Citation

Rosander, Arlyn C. Deming's 14 Points Applied to Services. Dekker, 1991.

Warning: These citations may not always be 100% accurate.