APA (7th ed.) Citation

Keen, P. G. (1991). Shaping the future: Business design through information technology. Harvard Business School Press.

Chicago Style (17th ed.) Citation

Keen, Peter G.W. Shaping the Future: Business Design Through Information Technology. Boston: Harvard Business School Press, 1991.

MLA (9th ed.) Citation

Keen, Peter G.W. Shaping the Future: Business Design Through Information Technology. Harvard Business School Press, 1991.

Warning: These citations may not always be 100% accurate.