Ziegenfuss, J. T. (1988). Organizational troubleshooters: Resolving problems with customers and employees. Jossey-Bass.
Chicago Style (17th ed.) CitationZiegenfuss, James T. Organizational Troubleshooters: Resolving Problems with Customers and Employees. San Francisco: Jossey-Bass, 1988.
MLA (9th ed.) CitationZiegenfuss, James T. Organizational Troubleshooters: Resolving Problems with Customers and Employees. Jossey-Bass, 1988.
Warning: These citations may not always be 100% accurate.