APA-viite (7. p.)

Browne, J. (1984). Management and analysis of service operations. North-Holland.

Chicago-viite (17. p.)

Browne, Jim. Management and Analysis of Service Operations. New York: North-Holland, 1984.

MLA-viite (9. p.)

Browne, Jim. Management and Analysis of Service Operations. North-Holland, 1984.