APA način citiranja (7. izdanje)

Browne, J. (1984). Management and analysis of service operations. North-Holland.

Čikaški stil citiranja (17. izdanje)

Browne, Jim. Management and Analysis of Service Operations. New York: North-Holland, 1984.

MLA način citiranja (9. izdanje)

Browne, Jim. Management and Analysis of Service Operations. North-Holland, 1984.