Turner, S. (1983). Practical solutions any manager can use: Conflict in organizations. Prentice-Hall.
Cita Chicago (17th ed.)Turner, Steve. Practical Solutions Any Manager Can Use: Conflict in Organizations. Englewood Cliffs, N.J: Prentice-Hall, 1983.
Cita MLA (9th ed.)Turner, Steve. Practical Solutions Any Manager Can Use: Conflict in Organizations. Prentice-Hall, 1983.
Atenció: Aquestes cites poden no estar 100% correctes.