Clapp, J. M. (1948). Effective talking in conference: Directness, courtesy, caution. Ronald Press Co.
Cita Chicago (17th ed.)Clapp, John Mantle. Effective Talking in Conference: Directness, Courtesy, Caution. New York: Ronald Press Co, 1948.
Cita MLA (9th ed.)Clapp, John Mantle. Effective Talking in Conference: Directness, Courtesy, Caution. Ronald Press Co, 1948.
Atenció: Aquestes cites poden no estar 100% correctes.