Cita APA (7a ed.)

DiZazzo, R. (1997). Saying the right thing: The four secrets of powerful communication. Sourcebooks.

Cita Chicago Style (17a ed.)

DiZazzo, Raymond. Saying the Right Thing: The Four Secrets of Powerful Communication. Naperville, Ill: Sourcebooks, 1997.

Cita MLA (9a ed.)

DiZazzo, Raymond. Saying the Right Thing: The Four Secrets of Powerful Communication. Sourcebooks, 1997.