TY - BOOK T1 - Quality management introduction to total quality management for production, processing and services A1 - Goetsch, David L. A2 - Davis, Stanley A2 - Goetsch, David L. LA - English PP - Upper Saddle River, N.J. PB - Prentice Hall YR - 2006 UL - https://tuklas.up.edu.ph/Record/UP-99796217602269207 OP - 814 NO - Rev. ed. of : Introduction to total quality / David L. Goetsch, Stanley B. Davis. NO - An instructor's resource manual and a set of transparency masters are available to supplement the text. CN - HD 62.15 G64 2006 SN - 0131971344 KW - Total quality management. ER -