Kotler, P., Bowen, J., & Makens, J. C. (1999). Marketing for hospitality and tourism (2nd ed.). Prentice Hall.
Citación estilo ChicagoKotler, Philip, John Bowen, and James C. Makens. Marketing for Hospitality and Tourism. 2nd ed. Upper Saddle River, N.J: Prentice Hall, 1999.
Cita MLAKotler, Philip, et al. Marketing for Hospitality and Tourism. 2nd ed. Prentice Hall, 1999.
Warning: These citations may not always be 100% accurate.