O'Shannessy, V., & Minett, D. (1999). The road to hospitality: Skills for the new professional. Prentice Hall.
Cita Chicago (17th ed.)O'Shannessy, Vivienne, i Dean Minett. The Road to Hospitality: Skills for the New Professional. Sydney: Prentice Hall, 1999.
Cita MLA (9th ed.)O'Shannessy, Vivienne, i Dean Minett. The Road to Hospitality: Skills for the New Professional. Prentice Hall, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.