Mullins, L. J. (1997). Managing people in the hospitality industry (3rd ed.). Longman.
Cita Chicago (17th ed.)Mullins, Laurie J. Managing People in the Hospitality Industry. 3rd ed. London: Longman, 1997.
Cita MLA (9th ed.)Mullins, Laurie J. Managing People in the Hospitality Industry. 3rd ed. Longman, 1997.
Atenció: Aquestes cites poden no estar 100% correctes.