Futrell, C. M. (1996). Fundamentals of selling: Customers for life (5th ed.). Irwin.
Cita Chicago Style (17a ed.)Futrell, Charles M. Fundamentals of Selling: Customers for Life. 5th ed. Chicago: Irwin, 1996.
Cita MLA (9a ed.)Futrell, Charles M. Fundamentals of Selling: Customers for Life. 5th ed. Irwin, 1996.
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