Kappa, M. M., Nitschke, A., & Schappert, P. B. (1995). Managing housekeeping operations. Educational Institute of the American Hotel & Motel Association.
Chicago-viite (17. p.)Kappa, Margaret M., Aleta Nitschke, ja Patricia B. Schappert. Managing Housekeeping Operations. East Lansing, Mich: Educational Institute of the American Hotel & Motel Association, 1995.
MLA-viite (9. p.)Kappa, Margaret M., et al. Managing Housekeeping Operations. Educational Institute of the American Hotel & Motel Association, 1995.
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