Cita APA (7th ed.)

Chang, R. Y., & De Young, P. (1995). Measuring organizational improvement impact: A practical guide to successfully linking organizational improvement measures. Richard Chang Associates.

Cita Chicago (17th ed.)

Chang, Richard Y., i Paul De Young. Measuring Organizational Improvement Impact: A Practical Guide to Successfully Linking Organizational Improvement Measures. Irvine, Calif: Richard Chang Associates, 1995.

Cita MLA (9th ed.)

Chang, Richard Y., i Paul De Young. Measuring Organizational Improvement Impact: A Practical Guide to Successfully Linking Organizational Improvement Measures. Richard Chang Associates, 1995.