Chang, R. Y. (1994). Creating high-impact training: A practical guide to successful training outcomes. Richard Chang Associates, Inc.
Citação norma ChicagoChang, Richard Y. Creating High-impact Training: A Practical Guide to Successful Training Outcomes. Irvine, Calif: Richard Chang Associates, Inc, 1994.
Citação norma MLAChang, Richard Y. Creating High-impact Training: A Practical Guide to Successful Training Outcomes. Richard Chang Associates, Inc, 1994.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.