Kasavana, M. L., & Brooks, R. M. (1995). Managing front office operations (4th ed.). Educational Institute of the American Hotel & Motel Association.
Chicago Style (17th ed.) CitationKasavana, Michael L., and Richard M. Brooks. Managing Front Office Operations. 4th ed. East Lansing, Mich: Educational Institute of the American Hotel & Motel Association, 1995.
MLA (9th ed.) CitationKasavana, Michael L., and Richard M. Brooks. Managing Front Office Operations. 4th ed. Educational Institute of the American Hotel & Motel Association, 1995.
Warning: These citations may not always be 100% accurate.