Certo, S. C. (1995). Human relations today: Concepts and skills. Irwin.
Cita Chicago (17th ed.)Certo, Samuel C. Human Relations Today: Concepts and Skills. Chicago: Irwin, 1995.
Cita MLA (9th ed.)Certo, Samuel C. Human Relations Today: Concepts and Skills. Irwin, 1995.
Atenció: Aquestes cites poden no estar 100% correctes.