Kasavana, M. L., Brooks, R. M., & Steadmon, C. E. (1991). Managing front office operations (3rd ed.). Educational Institute of the American Hotel & Motel Association.
Chicago Style (17th ed.) CitationKasavana, Michael L., Richard M. Brooks, and Charles E. Steadmon. Managing Front Office Operations. 3rd ed. East Lansing, Mich: Educational Institute of the American Hotel & Motel Association, 1991.
MLA (9th ed.) CitationKasavana, Michael L., et al. Managing Front Office Operations. 3rd ed. Educational Institute of the American Hotel & Motel Association, 1991.
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