Identification and evaluation of those components of tourism services which have a bearing on tourist satisfaction and which can be regulated, and state measures to ensure adequate quality of tourism services.

Identification and evaluation of those components of tourism services which have a bearing on tourist satisfaction and which can be regulated, and state measures to ensure adequate quality of tourism services.

Bibliografiset tiedot
Yhteisötekijä: World Tourism Organization
Aineistotyyppi: Kirja
Kieli:English
Julkaistu: Madrid The Organization 1983.
Sarja:Publications/World Tourism Organization no. 16
Aiheet:
Tourist trade amd state.