World Tourism Organization. (1983). Identification and evaluation of those components of tourism services which have a bearing on tourist satisfaction and which can be regulated, and state measures to ensure adequate quality of tourism services. The Organization.
Chicago Style (17th ed.) CitationWorld Tourism Organization. Identification and Evaluation of Those Components of Tourism Services Which Have a Bearing on Tourist Satisfaction and Which Can Be Regulated, and State Measures to Ensure Adequate Quality of Tourism Services. Madrid: The Organization, 1983.
MLA (9th ed.) CitationWorld Tourism Organization. Identification and Evaluation of Those Components of Tourism Services Which Have a Bearing on Tourist Satisfaction and Which Can Be Regulated, and State Measures to Ensure Adequate Quality of Tourism Services. The Organization, 1983.