Cita APA (7a ed.)

Ser-Vo-Tel Institute. (1974). Customer/employee relationships: Donald D. Todd [and] Joanne M. O'Haver. Cahners Books.

Cita Chicago Style (17a ed.)

Ser-Vo-Tel Institute. Customer/employee Relationships: Donald D. Todd [and] Joanne M. O'Haver. Boston: Cahners Books, 1974.

Cita MLA (9a ed.)

Ser-Vo-Tel Institute. Customer/employee Relationships: Donald D. Todd [and] Joanne M. O'Haver. Cahners Books, 1974.