APA ציטוט

Bender, P. S. (1976). Design and operation of customer service systems. AMACOM.

Chicago Style (17th ed.) Citation

Bender, Paul S. Design and Operation of Customer Service Systems. New York: AMACOM, 1976.

ציטוט MLA

Bender, Paul S. Design and Operation of Customer Service Systems. AMACOM, 1976.