Drew, P., & Heritage, J. (1992). Talk at work: Interaction in institutional settings. Cambridge University Press.
Citazione stile Chigago Style (17a edizione)Drew, Paul, e John Heritage. Talk at Work: Interaction in Institutional Settings. Cambridge: Cambridge University Press, 1992.
Citatione MLA (9a ed.)Drew, Paul, e John Heritage. Talk at Work: Interaction in Institutional Settings. Cambridge University Press, 1992.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.