TY - BOOK T1 - Reference and online services handbook guidelines, policies, and procedures for libraries. A2 - Katz, William Armstrong 1925- LA - English PP - New York PB - Neal-Schuman YR - 1982 UL - https://tuklas.up.edu.ph/Record/UP-99796217602001266 NO - Vol. 2: edited by Bill Katz. CN - Z 711 R4225 KW - Reference services (Libraries) : United States : Handbooks, manuals, etc. KW - Bibliographic services : Automation : Handbooks, manuals, etc. KW - Catalogs, On-line : Handbooks, manuals, etc. KW - Collection development (Libraries) : Handbooks, manuals, etc. ER -