The future of an ITIL compliant technology - AI integration for enhancing incident management and problem management for company XYZ - global service operations a technology foresight through scenario building
In this modern digital age, IT services are crucial for business continuity and user satisfaction. As organizations increasingly depend on technology, the quantity and diversity of incident management and problem management has increased significantly. The ITIL (Information Technology Infrastructure...
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| Format: | Thesis |
| Language: | English |
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Quezon City
University of the Philippines Diliman
2025
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