The future of an ITIL compliant technology - AI integration for enhancing incident management and problem management for company XYZ - global service operations a technology foresight through scenario building

In this modern digital age, IT services are crucial for business continuity and user satisfaction. As organizations increasingly depend on technology, the quantity and diversity of incident management and problem management has increased significantly. The ITIL (Information Technology Infrastructure...

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Detaylı Bibliyografya
Yazar: Roxas, Maria Luisa Cruz (Yazar)
Diğer Yazarlar: Imbang, Glen (adviser.)
Materyal Türü: Tez
Dil:English
Baskı/Yayın Bilgisi: Quezon City University of the Philippines Diliman 2025
Konular: