APA (7th ed.) Citation

Roxas, M. L. C., & Imbang, G. (2025). The future of an ITIL compliant technology - AI integration for enhancing incident management and problem management for company XYZ - global service operations: A technology foresight through scenario building. University of the Philippines Diliman.

Chicago Style (17th ed.) Citation

Roxas, Maria Luisa Cruz, and Glen Imbang. The Future of an ITIL Compliant Technology - AI Integration for Enhancing Incident Management and Problem Management for Company XYZ - Global Service Operations: A Technology Foresight Through Scenario Building. Quezon City: University of the Philippines Diliman, 2025.

MLA (9th ed.) Citation

Roxas, Maria Luisa Cruz, and Glen Imbang. The Future of an ITIL Compliant Technology - AI Integration for Enhancing Incident Management and Problem Management for Company XYZ - Global Service Operations: A Technology Foresight Through Scenario Building. University of the Philippines Diliman, 2025.