Space utilization of the physical environment of a selected BPO office decompression spaces and its relation to the productivity and well-being of call center agents

Business Process Outsourcing (BPO) is an ever-growing industry that has been one of the biggest contributors to employment and economic progression worldwide. The Filipinos have shown interest in this industry due to the promise of higher compensation. BPOs have been the topic of more academic resea...

Szczegółowa specyfikacja

Opis bibliograficzny
1. autor:	Santos, Leslie S. Calubayan (Autor)
Kolejni autorzy:	Juarez, Lizza M. E. (adviser.), Florendo, Raquel B. (adviser.)
Format:	Praca dyplomowa
Język:	English
Hasła przedmiotowe:	Call center agents > Philippines > Quezon City. Work environment > Philippines. Quality of work life > Philippines > Quezon City. Business Process Outsourcing (BPO). Decompression spaces. Shared spaces. Affective Events Theory. Workplace well-being.
Dostęp online:	Available for University of the Philippines Diliman via Digital Archives. Click here to access