Researching street-level bureaucracy bringing out the interpretive dimensions
"Police officers, social workers, teachers, and many other street-level bureaucrats exercise discretion in dealing with clients. In so doing, they make policy as it is experienced at the frontline. Instead of puzzling at repeated public policy implementation failures and wondering why street-le...
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| Format: | Book |
| Language: | English |
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New York, NY
Routledge
2025
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