Design thinking and collaborative governance for public service innovation an application in civic technology

One avenue for innovation creation in public services is collaboration. This study set out to determine whether deliberate collaboration between government, citizen and IT practitioners using a design thinking protocol can be an intervention for creating public service innovations in the form of civ...

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מחבר ראשי: Millan, Sharon B. (Author)
פורמט: Thesis
שפה:English
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