De Sordi, J. O. (2023). Management by business process: A managerial perspective of people, process, and technology. Springer Nature.
Chicago-referens (17:e uppl.)De Sordi, Jose Osvaldo. Management by Business Process: A Managerial Perspective of People, Process, and Technology. Switzerland: Springer Nature, 2023.
MLA-referens (9:e uppl.)De Sordi, Jose Osvaldo. Management by Business Process: A Managerial Perspective of People, Process, and Technology. Springer Nature, 2023.
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