Cita APA (7th ed.)

De Sordi, J. O. (2023). Management by business process: A managerial perspective of people, process, and technology. Springer Nature.

Cita Chicago (17th ed.)

De Sordi, Jose Osvaldo. Management by Business Process: A Managerial Perspective of People, Process, and Technology. Switzerland: Springer Nature, 2023.

Cita MLA (9th ed.)

De Sordi, Jose Osvaldo. Management by Business Process: A Managerial Perspective of People, Process, and Technology. Springer Nature, 2023.