Cita APA (7th ed.)

Shwom, B., & Snyder, L. G. (2012). Business communication: Polishing your professional presence. Prentice Hall.

Cita Chicago (17th ed.)

Shwom, Barbara, i Lisa G. Snyder. Business Communication: Polishing Your Professional Presence. Boston: Prentice Hall, 2012.

Cita MLA (9th ed.)

Shwom, Barbara, i Lisa G. Snyder. Business Communication: Polishing Your Professional Presence. Prentice Hall, 2012.