Guffey, M. E. (2006). Business communication: Process & product (5th ed.). Thomson/South-Western.
Čikaški stil citiranja (17. izdanje)Guffey, Mary Ellen. Business Communication: Process & Product. 5th ed. Mason, OH: Thomson/South-Western, 2006.
MLA način citiranja (9. izdanje)Guffey, Mary Ellen. Business Communication: Process & Product. 5th ed. Thomson/South-Western, 2006.
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