APA (7th ed.) Citation

American Society for Quality. Quality Management Division, Okes, D., & Westcott, R. (2001). The certified quality manager handbook (2nd ed.). ASQ Quality Press.

Chicago Style (17th ed.) Citation

American Society for Quality. Quality Management Division, Duke Okes, and Russ Westcott. The Certified Quality Manager Handbook. 2nd ed. Milwaukee, WI: ASQ Quality Press, 2001.

MLA (9th ed.) Citation

American Society for Quality. Quality Management Division, et al. The Certified Quality Manager Handbook. 2nd ed. ASQ Quality Press, 2001.