Oetzel, J. G., & Ting-Toomey, S. (2006). The SAGE handbook of conflict communication: Integrating theory, research, and practice. Sage Publicatios.
Citace podle Chicago (17th ed.)Oetzel, John G., a Stella Ting-Toomey. The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice. Thousand Oaks, Calif: Sage Publicatios, 2006.
Citace podle MLA (9th ed.)Oetzel, John G., a Stella Ting-Toomey. The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice. Sage Publicatios, 2006.
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