Cita APA (7th ed.)

Russell, R. S., & Taylor, B. W. (2000). Operations management: Multimedia version (3rd ed.). Prentice Hall.

Cita Chicago (17th ed.)

Russell, Roberta S., i Bernard W. Taylor. Operations Management: Multimedia Version. 3rd ed. Upper Saddle River, N.J: Prentice Hall, 2000.

Cita MLA (9th ed.)

Russell, Roberta S., i Bernard W. Taylor. Operations Management: Multimedia Version. 3rd ed. Prentice Hall, 2000.