Jackson, P., & Ashton, D. (1995). Managing a quality system using BS/EN/ISO 9000 (formerly BS 5750). Kogan Page.
Cita Chicago Style (17a ed.)Jackson, Peter, y David Ashton. Managing a Quality System Using BS/EN/ISO 9000 (formerly BS 5750). London: Kogan Page, 1995.
Cita MLA (9a ed.)Jackson, Peter, y David Ashton. Managing a Quality System Using BS/EN/ISO 9000 (formerly BS 5750). Kogan Page, 1995.
Precaución: Estas citas no son 100% exactas.