Heiskanen, H., & Swanson, G. A. (1992). Management observation and communication theory. Quorum Books.
Cita Chicago (17th ed.)Heiskanen, Heikki, i G. A. Swanson. Management Observation and Communication Theory. New York: Quorum Books, 1992.
Cita MLA (9th ed.)Heiskanen, Heikki, i G. A. Swanson. Management Observation and Communication Theory. Quorum Books, 1992.
Atenció: Aquestes cites poden no estar 100% correctes.