APA (7th ed.) Citation

Heiskanen, H., & Swanson, G. A. (1992). Management observation and communication theory. Quorum Books.

Chicago Style (17th ed.) Citation

Heiskanen, Heikki, and G. A. Swanson. Management Observation and Communication Theory. New York: Quorum Books, 1992.

MLA (9th ed.) Citation

Heiskanen, Heikki, and G. A. Swanson. Management Observation and Communication Theory. Quorum Books, 1992.