Mitroff, I. I., & Pearson, C. M. (1993). Crisis management: A diagnostic guide for improving your organization's crisis-preparedness. Jossey-Bass Publishers.
Chicago Style (17. basım) AtıfMitroff, Ian I., ve Christine M. Pearson. Crisis Management: A Diagnostic Guide for Improving Your Organization's Crisis-preparedness. San Francisco: Jossey-Bass Publishers, 1993.
MLA (9th ed.) AtıfMitroff, Ian I., ve Christine M. Pearson. Crisis Management: A Diagnostic Guide for Improving Your Organization's Crisis-preparedness. Jossey-Bass Publishers, 1993.
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