Russell, R. S., & Taylor, B. W. (1995). Production and operations management: Focusing on quality and competitiveness (Annotated instructor's ed.). Prentice-Hall.
Citação do estilo Chicago (17ª ed.)Russell, Roberta S., e Bernard W. Taylor. Production and Operations Management: Focusing on Quality and Competitiveness. Annotated instructor's ed. Englewood Cliffs, N.J: Prentice-Hall, 1995.
Citação MLA (9ª ed.)Russell, Roberta S., e Bernard W. Taylor. Production and Operations Management: Focusing on Quality and Competitiveness. Annotated instructor's ed. Prentice-Hall, 1995.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.