Satisfying internal customers first a practical guide to improving internal and external customer satisfaction

Sonraí bibleagrafaíochta
Príomhchruthaitheoir: Chang, Richard Y.
Rannpháirtithe: Kelly, P. Keith
Formáid: LEABHAR
Teanga:English
Foilsithe / Cruthaithe: Irvine, Calif. Richard Chang Associates c1994.
Sraith:Quality improvement series
Practical guidebook
Ábhair: