Knapp, M. L., & Miller, G. R. (1994). Handbook of interpersonal communication (2nd ed.). Sage.
Cita Chicago (17th ed.)Knapp, Mark L., i Gerald R. Miller. Handbook of Interpersonal Communication. 2nd ed. Thousand Oaks, Calif: Sage, 1994.
Cita MLA (9th ed.)Knapp, Mark L., i Gerald R. Miller. Handbook of Interpersonal Communication. 2nd ed. Sage, 1994.
Atenció: Aquestes cites poden no estar 100% correctes.