Cita APA (7th ed.)

Goetsch, D. L., & Davis, S. (1998). Understanding and implementing ISO 9000 and ISO standards. Prentice Hall.

Cita Chicago (17th ed.)

Goetsch, David L., i Stanley Davis. Understanding and Implementing ISO 9000 and ISO Standards. Upper Saddle River, N.J: Prentice Hall, 1998.

Cita MLA (9th ed.)

Goetsch, David L., i Stanley Davis. Understanding and Implementing ISO 9000 and ISO Standards. Prentice Hall, 1998.