Burrill, C. W., & Ledolter, J. (1999). Achieving quality through continual improvement. John Wiley.
Cita Chicago Style (17a ed.)Burrill, Claude W., y Johannes Ledolter. Achieving Quality Through Continual Improvement. New York: John Wiley, 1999.
Cita MLA (9a ed.)Burrill, Claude W., y Johannes Ledolter. Achieving Quality Through Continual Improvement. John Wiley, 1999.
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