Cripe, E. J., & Mansfield, R. (2002). The value-added employee: 31 competencies to make yourself irresistible to any company (2nd ed.). Butterworth-Heinemann.
Citação norma ChicagoCripe, Edward J., and Richard Mansfield. The Value-added Employee: 31 Competencies to Make Yourself Irresistible to Any Company. 2nd ed. Boston: Butterworth-Heinemann, 2002.
Citação norma MLACripe, Edward J., and Richard Mansfield. The Value-added Employee: 31 Competencies to Make Yourself Irresistible to Any Company. 2nd ed. Butterworth-Heinemann, 2002.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.