Cita APA (7th ed.)

Hess, P. (1996). Management: Responsibility for performance. McGraw-Hill, Inc.

Cita Chicago (17th ed.)

Hess, Peter. Management: Responsibility for Performance. New York: McGraw-Hill, Inc, 1996.

Cita MLA (9th ed.)

Hess, Peter. Management: Responsibility for Performance. McGraw-Hill, Inc, 1996.